Return Policy

Return Policy for Rad Owl:

1. Returns Eligibility:

• Only unworn, unwashed, and undamaged items with original tags attached are eligible for return.
• Items must be returned within 3 days of delivery.

2. Non-Returnable Items:

• Items purchased during a sale or promotional event.

3. Return Process:

• Customers must request a return authorization by contacting customer service.
• Once approved, customers are responsible for the return shipping cost.
• Returns received without authorization will not be processed.

4. Refund Process:

• Refunds will be issued in the original form of payment.
• Shipping fees are non-refundable.
• A restocking fee of 20% may apply to returned items.

5. Exchange Policy:

• Exchanges are not accepted. Customers must return the item for a refund and place a new order.

6. Final Sale Items:

• Items marked as final sale are not eligible for return or exchange.

7. Damaged or Incorrect Items:

• If an item is received damaged or incorrect, customers must contact customer service within 3 days of delivery for resolution.

8. Right to Refuse Returns:

• Rad Owl reserves the right to refuse any returns that do not meet the above criteria.

Note: This return policy is designed to protect the quality of our products and ensure a fair shopping experience for all customers. We understand that returns can be inconvenient, and we appreciate your understanding and cooperation.

Simple request: Help us reduce returns and environmental impact! Please refer to our size chart before ordering to ensure the perfect fit. Your thoughtful consideration contributes to a more sustainable shopping experience. Thank you for choosing Rad Owl!